Life and Business is Relationships
I have heard that phrase for years. I have tried to buy the domain name. And after this week, I am even more convinced that life is truly centered around relationships.
This past week our team attended the ICRS convention in Orlando, Florida. The trip was packed with non-stop time together, back-to-back meetings, nice dinners, and – oh yeah – humidity. I had no doubt that our team had the intellectual and relational skills to make our company shine in the industry, but I did wonder what a 24/7-week together would look like. I was not disappointed.
The trip showed me that healthy relationships are a key to a business’ success.
Vijay Govindarajan, professor at Dartmouth’s Tuck School of Business, teaches that an emotional infrastructure is necessary for the success of a business. He states, “employees of emotionally bonded companies are motivated to do their best for the corporate good…they go the extra distance.”
The eight essential characteristics of a healthy emotional internal infrastructure Govindarajan teaches were listed in BusinessWeek:
-Leaders are accessible in times of need
-Leaders are transparent, trustworthy, and communicative
-Leaders demonstrate that they genuinely care about their people in times of adversity
-The people of the organization feel they have a real opportunity to attain the unattainable as they contribute to a higher mission
-They understand how to let rich and supportive social networks grow within the institution
-They believe the institution is truly one of a kind
-They think they are special just for being a part of the institution
A committed, loyal and bonded team will help put your business at an advantage in its industry. Help your business to create a trust-culture, and make sure you focus on relationships.
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